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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lili Irving

Lili Irving

June 14, 2025

5  out of  5
rating by Lili Irving
"Miguel and team always respond to any questions or needs I have right away. I appreciate their promptness."
We responded:
"Lili thank you for taking the time to share your thoughts! We’re glad to know you are satisfied with the service at our State Farm office. We are here to help!!"
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John Moorhead

June 13, 2025

5  out of  5
rating by John Moorhead
"Phoebe has been very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Fekadu Wondem

Fekadu Wondem

June 4, 2025

5  out of  5
rating by Fekadu Wondem
"Very professional, productive and great honor of hospitality. Appreciate it!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Lynn G

Lynn G

June 1, 2025

5  out of  5
rating by Lynn G
"Miguel and his staff went above and beyond- we were purchasing a new home and our current home insurance could not transfer as expected, so on Friday afternoon/evening Miguel spent whatever time it took to get us covered for our home, cars and more! He couldn’t have been more patient or professional. He is truly an example of exceptional customer service - an art that is nearly lost in this day of technology and incessant loops of telephone options! If you have insurance needs, give him an opportunity to help!"
We responded:
"Thank you for the review and your business Lynn!!! It was a pleasure to work with you. Welcome to Sonoma County"
Profile photo of Hernan Sanchez

Hernan Sanchez

April 8, 2025

5  out of  5
rating by Hernan Sanchez
"Si hablamos de calidad y servicio Norma Maldonado y la oficina de Miguel Alfaro lo tiene todo gracias por la agradable experiencia al ayudarme a adquirir mi seguro de vida y auto."
We responded:
"Hernan, es un placer servirte y sobre todo felicidades por ser tan responsable y empezar tu seguro de vida. Bienvenido a nuestra agencia y a la familia de State Farm!!!"
Profile photo of Edgar Flores

Edgar Flores

April 4, 2025

5  out of  5
rating by Edgar Flores
"Great customer service"
We responded:
"Edgar, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Maria Flores

Maria Flores

April 4, 2025

5  out of  5
rating by Maria Flores
"Norma es muy amable y explica muy bien las cosas"
We responded:
"Maria, Muchas gracias por tomar el tiempo de darnos un review y por las 5 estrellas. Es un placer atenderla con amabilidad y explicándole todas las cosas muy bien. "
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Theodore McAndrews

February 13, 2025

5  out of  5
rating by Theodore McAndrews
"Phoebe attended to all of my questions and aided me in finding a bundled policy that fit my budget. Her patience and understanding of my financial circumstances gave me the assured ness that my assets were covered adequately. I am especially grateful for her kindness and the clarity of her communication. Phoebe is an exceptional person to have as a representative. I am so pleased that she gave me her time and interest in solving my particular needs. Thank you Phoebe."
We responded:
"Thank you Theodore, we appreciate your 5 stars and sharing your experience with our agency. We love to answer your questions and find the coverage package that fits your budget. Welcome to the State Farm family!!!"
Profile photo of Emelia Acevedo

Emelia Acevedo

November 8, 2024

5  out of  5
rating by Emelia Acevedo
"Norma was so nice and very helpful. Dealing with insurance sometimes can be stressful but she made it so easy."
We responded:
"Emelia, Thank you for taking the time to write a review about your experience with our agency. We really appreciate the 5 stars and always love to make easy the process of getting your insurance in place!!!"
Profile photo of Karla Reyes

Karla Reyes

August 21, 2024

5  out of  5
rating by Karla Reyes
"A mi me ayudó Norma y hizo todo muy fácil y rápido !!! Recomiendo este lugar son muy amables ya que había ido a otra oficina y no fue el mejor experiencia!"
We responded:
"Karla, muchas gracias por compartir tu experiencia con nuestra oficina. Nos encanta dar servicio con amabilidad. Bienvenida a la familia de State Farm!!!"
Profile photo of Jonothan Harrell

Jonothan Harrell

August 2, 2024

5  out of  5
rating by Jonothan Harrell
"We have multiple policies and I wouldn’t want to use anyone else. We have been with State Farm for 20 years."
We responded:
"Jonothan, Thank you for all these years with the State Farm Family. We really appreciate it "
Profile photo of Flor Velasco

Flor Velasco

March 12, 2024

5  out of  5
rating by Flor Velasco
"Muy buen servicio me dieron la información que necesitaba, muy hamables. Lo recomiendo el 100% gracias State Farm."
We responded:
"Flor, Muchas gracias por tus recomendaciones, la reseña y las 5 estrellas. Nos encanta informar a los clientes de una manera amable. "
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maria castro

February 26, 2024

5  out of  5
rating by maria castro
"Muy buen servicio todos muy amables"
We responded:
"Maria, muchas gracias por compartir su experiencia con nuestra oficina de seguros y por las 5 estrellas. Nos encanta dar buen servicio con amabilidad. Aquí estamos a la orden para asistir con sus necesidades de seguros de auto y seguros de vida "
Profile photo of La Flecha Roja

La Flecha Roja

February 24, 2024

5  out of  5
rating by La Flecha Roja
"Excelente servicio"
We responded:
"Muchas gracias por las 5 estrellas. Nos encanta dar un excelente servicio!!!"
Profile photo of Fernanda Castro

Fernanda Castro

February 14, 2024

5  out of  5
rating by Fernanda Castro
"Excellent service and good professionals."
We responded:
"Fernanda, We really appreciate you taking the time to share your experience with our agency. Thank you for the 5 stars!!!"
Profile photo of Ángel Peralta

Ángel Peralta

February 9, 2024

5  out of  5
rating by Ángel Peralta
"Norma from State Farm’s she is awesome. I had a great time talking to her. Everything that she told me made sense and I understood everything."
We responded:
"Angel, thank you for the 5 stars!!! We really appreciate sharing your experience with our agency. We are ready to assist with your insurance and financial services needs "
Profile photo of Zaide Arenas

Zaide Arenas

January 31, 2024

5  out of  5
rating by Zaide Arenas
"Norma me brindo un excelente servicio muy amable y rápido. Me ayudo a encontrar la mejor tarifa de seguro para los autos"
We responded:
"Zaide, Muchas gracias por las 5 estrellas y por compartir tu experiencia con nuestra oficina. Nos encanta responder todas sus preguntas y encontrar la mejor tarifa de su seguro sin dejar ir ningún descuento. "
Profile photo of Jesus Gascon

Jesus Gascon

December 13, 2023

5  out of  5
rating by Jesus Gascon
"Los recomiendo atodos los la tinos a la seguransa state farm guenservisio"
We responded:
"Jesus, Muchas gracias por compartir tu experiencia y por la recomendación con todos los Latinos. Aquí estamos listos para atenderlos en su idioma "
Profile photo of Moni Navarro

Moni Navarro

December 12, 2023

5  out of  5
rating by Moni Navarro
"State farm Is the best Insurance company. This Review is for Cecilia, Phoebe, Miguel they are the best, they are very, kind, honest, helpful and knowledgeable, they understand and they are always looking for the clients wellness. ExcellentCustomer service, Every time that I have a question or I need help they are always there for me.Thank you Cecilia, Phoebe and Miguel. I truly recommend State Farm in Petaluma."
We responded:
"Monik, Thank you for sharing your experience with our agency. We strive to assist with any questions and love to simplify the insurance world. We appreciate referrals and Thank you again for your business."
Profile photo of Lucrecia Aguilar

Lucrecia Aguilar

December 1, 2023

3  out of  5
rating by Lucrecia Aguilar
"Excelente me gusto el servicio"
We responded:
"Lucrecia, Muchas gracias por compartir su experiencia con nuestra agencia de seguros. Nos encantaría saber qué nos faltó para ganarnos las 5 estrellas "
Profile photo of Iliana Madrigal

Iliana Madrigal

December 1, 2023

5  out of  5
rating by Iliana Madrigal
"It was a pleasant experience calling this office and Norma was amazing on assisting me on getting my new auto insurance. I’ve been treated with remarkably great customer service. Thank you, Norma!"
We responded:
"Iliana, Thank you for sharing your experience with our agency. We are proud to offer remarkable great customer service for anyone looking for auto insurance, life insurance or any other insurance and financial services needs. We appreciate the 5 stars!!! "
Profile photo of JOHANA ARMENDARIZ

JOHANA ARMENDARIZ

November 13, 2023

5  out of  5
rating by JOHANA ARMENDARIZ
"Muy buen servicio muy amables gracias 🙏"
We responded:
"Johana, Muchas gracias por las 5 estrellas y por tomarse el tiempo de dejar su experiencia con nuestra oficina."
Profile photo of Cristian Centeno

Cristian Centeno

November 13, 2023

5  out of  5
rating by Cristian Centeno
"Great service very respectful"
We responded:
"Cristian, thank you for the 5 stars!!!"
Profile photo of Estela Dominguez

Estela Dominguez

October 26, 2023

5  out of  5
rating by Estela Dominguez
"The staff here provide amazing customer service and create a very friendly environment!"
We responded:
"Estela, Thank you for the 5 stars and for sharing your experience with our agency. We love to provide amazing customer service when assisting our customers with their insurance needs!!!"
Profile photo of Citlalle Calderon

Citlalle Calderon

October 7, 2023

5  out of  5
rating by Citlalle Calderon
"Thank you phoebe !"
We responded:
"Citlalle, Thank you for the 5 stars!!! We are ready to assist with your insurance and financial services needs "